Manage your profile and account
Update public details, preferences, your plan, and account access.
- 1
Update your public profile
Open Store › Storefront to change your display name, bio, profile image and storefront address. Your name, phone and the email buyers see are in Settings › Profile.
Open Storefront - 2
Review your preferences
In Settings › Bookings, confirm the timezone your slots use and your reminders. In Settings › Profile, choose how the app looks. Settings › Business details says whether you sell as a business or a private individual.
- 3
Manage your plan
Open Settings › Plan & billing to review your current plan or move between Free and Basic. Plan changes affect Basic-only tools such as deposits and a custom storefront domain.
Open Plan & billing - 4
Recover account access
Use Forgot password from creator sign-in if you cannot log in. Follow the secure email link instead of sharing a password with support.
Reset password - 5
Understand account deletion
Delete your account in Settings › Security & account. Deleting starts a 30-day deactivation period; sign in and use the reactivation page during that period if you change your mind.
Reactivate an account
Good to know
- Your sign-in email is not automatically shown as the public support email.
- A storefront handle change can affect links you have already shared.