Kwudo Help Center
Build your store, take bookings, and get paid.
Follow focused guides for the workflows available in Kwudo today. Each guide links directly to the relevant part of the app.
Help guides
Getting started
Plans & billing
Products
Storefront
Bookings
Create a bookable 1:1 session
Set the service details, connect your calendar, and publish times buyers can book.
Read guideManage your calendar and availability
Connect Google Calendar, choose the calendar Kwudo uses, and control when buyers can book.
Read guideReview bookings and booking policies
Use the booking calendar, understand booking states, and confirm the buyer self-service rules.
Read guideUse booking deposits and collect balances
Set up a deposit on Basic, see what the buyer pays, and settle the remaining balance.
Read guidePayments
Connect Stripe and receive payouts
Complete Stripe onboarding, confirm that payments are active, and return to payout settings later.
Read guideTroubleshoot payments and payouts
Check Stripe readiness, failed checkouts, payout timing, and the information support needs.
Read guideMarketing
Promote with a tracked link
Make a link for a product, your storefront or another page, share it, and see what it brings in.
Read guideUnderstand Home and insights
Read Home and its date range, see what Kwudo has noticed, and know where to confirm financial records.
Read guideCustomers
Account
Buyer help
Help a buyer find their downloads
Understand delivery emails, the buyer library, and the recovery path when a receipt is missing.
Read guideCancel or reschedule a booking
Use the secure email links, review the current policy, and confirm a cancellation or new time.
Read guideStill need help?
Send us the page you were on and what you expected to happen.